Privacy Policy

At Slotier Casino, we understand the importance of trust and privacy in building a strong relationship with our players. Protecting your personal information is our top priority, and we are committed to handling your data with care, transparency, and in compliance with applicable laws. This Privacy Policy explains how we collect, use, and safeguard your personal data. We encourage you to read this document thoroughly to better understand how we protect your privacy while you enjoy your gaming experience with us.

Data Processing

Our Privacy Policy outlines our compliance with gambling regulations, including the processing of players’ personal data. Processing this data is essential to provide access to our gaming platform and offer the services you request.

Slotier Casino is operated by Global Gaming Enterprises, a company registered in Curacao. We are licensed and regulated by the Curacao Gaming Authority, ensuring a safe and trustworthy environment for all our users.

By using our services, you agree to the terms outlined in this Privacy Policy. We recommend reviewing this policy regularly, as we may update it from time to time. Your continued use of Slotier Casino’s services signifies your acceptance of any changes.

Collection of Information

We collect several types of personal information through our website to provide you with the best possible experience. This may include:

1. Registration and Communication Data: Information provided during account registration or through communication with us, such as your name, contact details, and identification documents.
2. Interaction Records: Logs of communications through email, live chat, or other customer service channels.
3. Transaction and Usage Data: Details of your financial transactions and activity on our website.
4. Compliance Documentation: Documents needed for identity verification and to comply with regulatory requirements.

Usage of Information

The personal data we collect is used for the following purposes:

1. Processing transactions and managing your bets.
2. Providing the services you request and offering customer support.
3. Performing identity verification and ensuring compliance with legal regulations.
4. Sending you promotional content, but only with your explicit consent.
5. Complying with anti-money laundering (AML) and other legal obligations.
6. Monitoring and preventing fraudulent activities.
7. Conducting research and improving our services to provide a better gaming experience.

Marketing Communications

With your consent, we may use your personal data to send you information about our latest offers, promotions, and news at Slotier Casino. You can unsubscribe from marketing communications at any time through your account settings or by contacting our support team.

Disclosure of Information

We do not sell or rent your personal data to third parties. However, your data may be shared in the following instances:

1. Within Our Group: To facilitate seamless service delivery.
2. With Trusted Partners: For processing purposes or to meet regulatory requirements.
3. With Third-Party Service Providers: For tasks such as payment processing and identity verification.

These disclosures are always made under strict confidentiality agreements to ensure that your data is protected at all times.

Data Security and Retention

At Slotier Casino, we implement advanced security measures to protect your personal information. We comply with all applicable legal standards and retain your data only for as long as necessary to fulfill our regulatory obligations, including a minimum retention period of five years after your account closure, as required by anti-money laundering laws.

Cookies and Tracking

Slotier Casino uses cookies and similar technologies to enhance your gaming experience, analyze site usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website and services.

Your Rights and Contact Information

You have the right to access, update, or request the deletion of your personal data. You may also opt out of marketing communications at any time. If you have any questions or concerns about how we handle your personal data, please contact our Data Protection Officer (DPO) via email. Under the General Data Protection Regulation (GDPR), you also have the right to file complaints with the relevant data protection authorities.

This Privacy Policy reflects our commitment to ensuring a secure, transparent, and enjoyable gaming experience at Slotier Casino. If you have any inquiries or need assistance regarding your personal data, please don’t hesitate to contact us.